Support

How can we help?

Getting started

How do I play?

Your GM, Sal, walks you through the first shows. To see the tour again, tap your promotion's crest at the top of the Desk to open the drawer, then tap How to play.

My shows keep losing money

That's normal early on. Run a show about every three to four weeks, not every week, in a room you can fill, and announce it at least three weeks ahead. The booking screen shows what the night will cost and the crowd you can expect before you ring the bell.

Saves

Will an update erase my promotion?

No. Updates keep your saves. The game also saves after every show and every week.

Moving to a new iPhone or reinstalling

If iCloud Drive is on, each save slot is backed up to your iCloud a few seconds after you play. On the new device, open the drawer, tap Saves, and use Restore from iCloud under the slot. Restoring replaces that slot on the device, so the game asks first.

I don't see Restore from iCloud

Check that you're signed in to iCloud with iCloud Drive on for Indie Wrestling Promoter (iOS Settings, your name, iCloud). Give it a minute on Wi-Fi, then reopen Saves.

Purchases

I bought something and it isn't showing

Open the drawer, tap Shop, then Restore purchases. Make sure you're signed in with the same Apple Account you bought with.

How do I get a refund?

Apple handles payments. Request a refund at reportaproblem.apple.com.

Stopping purchases on a family device

Use Screen Time: iOS Settings, Screen Time, Content & Privacy Restrictions, iTunes & App Store Purchases.

Ads

How often are there ads?

At most one full-screen ad every third show, never during booking or a show, plus a small banner on the Desk, Shows, Locker room and Records tabs. Sponsor-read videos only play when you tap them.

Can I remove ads?

Yes. The one-time No Ads purchase (or Premium) removes the banners and the ads between shows, and the sponsor payment after each show then arrives automatically.

Changing ad privacy choices

Tracking permission: iOS Settings, Privacy & Security, Tracking. Consent, where the law requires it: open the drawer and tap Ad privacy choices. See the Privacy Policy for what ads collect.

Sound, Game Center and accessibility

There's no sound

The game follows the silent switch, so flip it off. You can turn the ring and crowd sounds and the entrance music on or off in the drawer.

Achievements aren't appearing

Sign in to Game Center in iOS Settings, then reopen the game. Achievements you've already earned are reported the next time the game opens.

VoiceOver

The game works with VoiceOver. On show night, each call is read aloud and the pace slows down to match.

Your data

The game has no account, and we don't hold your data. To delete everything, delete the app and remove its iCloud data in iOS Settings, your name, iCloud, Manage Account Storage. The Privacy Policy has the details, and we're happy to help by email.